Careers at The Dressing Room

WE ARE HIRING 

WEBSITE MANAGER

WEEKEND PART TIME WEBSITE ASSISTANT

STORE SALE ASSISTANT

Shopfloor Sales Consultant - Full Time or Part Time 

We require a bright, confident and articulate Sales consultant with excellent customer service skills with an eye for styling to join our progressive and dynamic team.

In order to be considered you must have excellent communication skills, love fashion, have a flexible approach and be able to turn your hand to a variety of jobs daily.  Excellent written and spoken English and numeracy skills are required.

Duties and responsibilities: Providing support in all aspects of the business including:

• Customer service.
• Sales achievement.
• Processing Deliveries.
• Stockroom Work.
• Styling.
• Promotion of the company's name and reputation
• Communication skills.
• Teamwork.
• Housekeeping and maintenance.

We are looking for someone that loves fashion and people and is looking to build a career in retail.  The job involves customer service, selling, styling, stockroom work and processing deliveries, therefore you must be hardworking and able to use your initiative.  Retail experience is essential and applicants must be able to work weekends.   

If this sounds like you? then send us your CV today to info@the-dressingroom.com.

Weekend Part Website Customer Services Assistant

We are looking for someone energetic and passionate about fashion to join our growing website team, as a part time website customer service assistant. This is an active job, with the primary role of picking and packing website orders (across the 3-floor office, store and stockroom) to a luxury standard, and providing the best customer service, helping with styling & online order queries.

Main responsibilities

• The role is part time, working Saturday’s, Sunday’s and a day in the week.
• Customer Service: Phone, live chat, email & face to face.
• Picking and Packing.

Essential Skills

• Customer Service skills - Need to have a personable character, and shows great enthusiasm when speaking with customers.
• Very capable working on computers and can quickly learn to use different software
• Excellent Written English and Telephone manner.
• Comfortable with change and working at a fast-pace.
• Ability to multi task and prioritise.
• Need to be able to work independently and within a busy team
• Self motivated, pro-active, organised and creative.
• Knowledge of Microsoft word and excel.

For more information, please send your covering letter and CV for the attention of Laura Paul, Operations Manager to info@the-dressingroom.com

Website Manager Position - Full Time

As Ecommerce Manager for The Dressing Room, you will be responsible for the development and management of all day-to-day website tasks.  Including but not limited to on-site content, evaluating performance of the site and products/categories with a view to optimising conversion rate and AOV.

The role will also have digital marketing responsibility, with particular focus on bringing the PPC and email Marketing in house.

Main Areas of Responsibility

Content – Ensuring content is optimised to maximise conversion – focusing on product descriptions & imagery.

Merchandising – Review the conversion rate and sales for various product lines and arrange products in a way that maximises sales.

Customer Journey – Analyse, review and improve customer journeys through the site.

PPC – Review all current Paid search activity and optimise, constantly testing, learning and evolving to get better ROI.

Analytics, Data and Insights – Use data and analytics to address barriers to conversion as well as identify opportunities to boost sales, paying particular attention to content, user experience and product ranges.

Email & CRM – Bringing the email marketing in house, testing and developing retention strategies, untiring existing customers and gaining repeat purchases.

Data & Measurement – Establish a clear understanding of the key data points and metrics centred around google analytics.  Set clear KPI’s against which to measure performance and review regularly.

Experiment & Test – Be prepared to experiment and test relevant digital marketing channels or strategies when you see an opportunity.

People management - You will be responsible to ensuring your small, busy team are pro-active and motivated to achieve goals.  You will have an overview of the pick, pack and despatch operations to ensure best practice is met.

With a creative and unstuffy culture, influencing strategy, you will work directly with the founder and make a very real impact on the business.  We are looking for an ecommerce professional to join this growing small Independent business.

For more information, please send your covering letter and CV for the attention of Laura Paul, Operations Manager to info@the-dressingroom.com