DELIVERY & PRICES

FREE UK 2-3 DAY DELIVERY - ROYAL MAIL 48 TRACKED & SIGNED FOR SERVICE

FREE UK delivery as standard on a 2-3 working day UK service (when ordered before 3pm Mon-Thurs excluding bank holidays).

This is a tracked and signed for service, in which the recipient or appointed person will need to be present to sign for the parcel.

This service includes shipping to Jersey & the Channel Islands (in order to have your VAT deducted please ensure you select Jersey not the United Kingdom)

You will receive an email or text message on the day of delivery.

INTERNATIONAL DELIVERY - ROYAL MAIL

International deliveries will be sent out via Royal Mail and can take around 7-10 working days. This will be either a Tracked or Signed for service, in which you can contact us if you wish an update with your order. You will receive an email to confirm the dispatch of your order.

Customers outside the UK will be required to pay their own local Taxes and Duties when your shipment arrives with you. We recommend that you contact your local import office to gain deatils of these charges.

EU customers are charged a zero rate of VAT.

EUROPEAN DELIVERY - £15

EUROPEAN EXPRESS DELIVERY - PLEASE SEE EXPRESS DELIVERY OPTION

WORLDWIDE DELIVERY - PLEASE SEE EXPRESS DELIVERY OPTION

OTHER DELIVERY INFORMATION

EU customers are charged a zero rate of VAT.

We are unable to predict charges incurred in regardes to customs and duties, therefore we reccomend contacting you local importing office.

We are unable to re-direct orders once they have been placed with us.

We are unable to post to a PO BOX address.

If your order is returned to sender due to multiple unsuccessful delivery attempts you will be liable to pay the return shipping charges.

Due to shipping laws we are unable to send Perfumes, Oils or Fragrances internationally.

INTERNATIONAL EXPRESS DELIVERY - DHL

International shipping made easy with our fast and convenient express delivery. 

International express deliveries will be sent out via DHL on a tracked service, with the following prices:

EU customers are charged a zero rate of VAT.

Customers outside the UK will be required to pay their own local Taxes and Duties when your shipment arrives with you. We recommend that you contact your local import office to gain deatils of these charges. 

EUROPEAN DELIVERY - £20 - approx 1-2 working days expected transit time 

USA & CANADA DELIVERY - £25 - approx 2 working days expected transit time 

WORLDWIDE DELIVERY - £30 - approx 2-3 working days expected transit time 

ATTENTION FOR RUSSIAN DELIVERIES: Unfortunately DHL Russia are unable to process orders to private individuals. The consignee of the shipment should be strictly a company officially registered in Russia (Russian legal entity). 

You will receive a confirmation email once the item is dispatched and you can check the tracking of your delivery using tracking number here:

https://www.dhl.co.uk/en/express/tracking.html

OTHER DELIVERY INFORMATION

EU customers are charged a zero rate of VAT.

We are unable to predict charges incurred in regardes to customs and duties, therefore we reccomend contacting you local importing office.

We are unable to re-direct orders once they have been placed with us.

We are unable to post to a PO BOX address.

If your order is returned to sender due to multiple unsuccessful delivery attempts you will be liable to pay the return shipping charges.

Due to shipping laws we are unable to send Perfumes, Oils or Fragrances internationally.

PACKAGING

All of our full priced items will be sent out to you via Royal Mail or DHL, in a branded “The Dressing Room” packaging and secured in a black sealed bag.

If you have selectd gift wrap then your item will have the branded Dressing Room ribbon and/or gold wrapping paper along with the branded box/envelope (along with a hand written gift message if this option has been selected).

Any items that are purchased in our sale will be dispatched in standard sale packaging.

Footwear orders will be delivered in the original designers own packaging.

Jewellery will be sent to you in the designers’ own packaging or in an organza bag. 

NEXT DAY BEFORE 6PM - ROYAL MAIL TRACKED & SIGNED - £6

Excludes Bank Holidays

Next Day before 6pm service is available for orders placed Monday -Thursday if ordered before 3pm

This is a tracked and signed for service, in which the recipient or appointed person will need to be present to sign for the parcel.

You will receive an email or text message on the day of delivery. 

If you order after 3pm on a Friday your order will be dispatched the next working (Monday) so you will receive your items on the Tuesday. If you wish to receive your order on a Saturday you should select Saturday delivery before our cut off time of 3pm on Friday.

NEXT DAY BEFORE 1PM - ROYAL MAIL TRACKED & SIGNED - £10

Excludes Bank Holidays

Next Day before 1pm service is available for orders placed Monday -Thursday if ordered before 3pm

This is a tracked and signed for service, in which the recipient or appointed person will need to be present to sign for the parcel.

You will receive an email or text message on the day of delivery.

If you order after 3pm on a Friday your order will be dispatched the next working (Monday) so you will receive your items on the Tuesday. If you wish to receive your order on a Saturday you should select Saturday delivery before our cut off time of 3pm on Friday.

SATURDAY UK DELIVERY - ROYAL MAIL TRACKED & SIGNED - £12

A Saturday before 1pm delivery option is available for purchases made on Friday before 3pm.

This is a tracked and signed for service, in which the recipient or appointed person will need to be present to sign for the parcel.

CLICK & COLLECT

As a quick, easy and free way to collect your order, why not visit us in-store, not only can you pick up your gorgeous purchase but you can meet the team and see if there is anything that takes your fancy!

We are located: The Dressing Room, 6-8 High Street, St Albans AL3 4EL

1. You will receive a confirmation email once your item has been packed and ready to collect
2. Then simply pop in store, giving your name and order number to a member of staff.